Frequently Asked Questions

Everything you need to know about our jewelry and accessories.

How long will it take for my order to arrive?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 2-4 weeks depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.

Are your pins and jewelry nickel-free?

Yes, all of our products are made with high-quality materials and are lead and nickel-free to ensure they are safe for sensitive skin.

Do you offer wholesale opportunities for boutiques?

We love partnering with retailers! Please visit our wholesale portal or contact our sales team directly to apply for a wholesale account.

How should I care for my enamel pins?

To keep your pins looking new, avoid prolonged exposure to direct sunlight and moisture. Clean gently with a soft, dry microfiber cloth if needed.

Can I track my shipment?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey.